Frequently Asked Questions

Everything you need to know about Nari'yal beauty and care.

Are Nari'yal Cosmetics products organic and cruelty-free?

Yes, all our products are 100% cruelty-free and formulated with sustainably sourced organic ingredients, primarily focusing on the restorative power of coconut derivatives.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.

What is your return policy for skincare items?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or exchange, provided at least 50% of the product remains.

Do you offer international shipping?

We currently ship to over 25 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How can I track my package once it has shipped?

Once your order is processed, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.